It absolutely amazes me we still have a few here and there that do not send in a cancellation form, even after it is plainly visible in the last sentence of the confirmation email, has a big yellow cancellation button, posted in the terms of service that has to be agreed to before the form will send, etc. And then have no clue where to go to see our daily updates which is also plainly explained on our site and in the terms of service. I spend hours going over data putting routes together, trying to organize everyone in the most efficient manner, etc. Oh, and then it is MY fault they didn’t send in there cancellation notice, I am running nothing but a scam, they are going to report me to the BBB, give us a bad review on Google, Yelp, Angie’s List, Facebook, and any other social media they can…….. On a good note, most of the time those who did not send in their cancellation and we show up at their property take responsibility for the error, and are quite apologetic. All it takes are the few that think they did no wrong to mess up a perfectly good reputation. I am all ears to anyone that might have suggestions to make it even more clear. I won’t post what some of our customers say to me in person regarding those who do not follow instructions, and choose to make our lives miserable, because this is a family site, and no foul language is permitted.
Jesse finished up the sprinkler blowouts in Eagle yesterday as I started in the Boise 83709. Everything went quite smoothly except for one home on Egmont where the gate was locked and I couldn’t get access. With all that we have to do in the 83709, that one will have to wait awhile as we tend to others who have been waiting for quite some time.
Justin will be working in the 83642 today as I continue in the 83709. Tuesday most likely will find both rigs in the 83709, and Wednesday we put one rig in each zip code, Thursday both rigs in the 83709, etc., until we get the list down in the 83709. Currently there are 111 in the 83709, and 81 in the 83642. We didn’t have as many in the 83709 as I thought we had, because there were several duplicate requests that were altered enough the system didn’t pick them out. In a few there were 3 requests for the same property.
Below are the coverage map of where both rigs will be today.
I’m so sorry that you have been treated so badly by people who seem to feel they are more important than anyone else. The sweet young man who did my home was great!!!! I see my dads is on your list for today he will be so happy 😁. As I said before he is 94 and doesn’t see or hear well so please call me if you need anything
Kathie, thanks for the kind words. I took good care of Lester today, and enjoyed talking to him for a bit. He said his daughter had signed him up, so that must have been you. 🙂 If you don’t mind, please leave us a review.
Google: http://www.treasurevalleyrepairs.com/blog/39ak
BBB: http://www.treasurevalleyrepairs.com/blog/BBB
I’m assuming you’re still coming to my place (blocked by admin) Maple Grove Rd Boise. I’m heading out of town Wednesday and really wanted to get this done beforehand. Any chance you’ll be by tomorrow (Tues. 12th)?
Unfortunately, we will not be back in the 83704 until we get through the 93709, 83642, and 83713, which other than some in the 83704 have been waiting the longest. The 83704 will be next after the previously mentioned are completed.