Lawn Aeration Terms Of Service
Updated 15 February 2025
I understand and agree that:
1. Service Request & Scheduling
- The Maintenance Shop cannot schedule appointments for lawn aerations.
- By filling out the lawn aeration form, I am requesting lawn aeration on the property listed on the form.
- A confirmation email is sent automatically when I submit my lawn aeration form. If I do not receive a confirmation email, I will text The Maintenance Shop at (208) 713-3170 to verify receipt of my form.
- I will be notified by email and/or text the night before my property is scheduled for lawn aeration, and there MAY be no other contact from The Maintenance Shop until then.
- During the spring and summer seasons, The Maintenance Shop blog may post daily updates with information regarding routes, upcoming lawn aerations, backflow tests, sprinkler startups, and other important information. I can visit the blog here: The Maintenance Shop Blog. If their server is down, I will not hold The Maintenance Shop responsible for any unavailable information.
- It is my responsibility to make sure my texts and emails are working correctly for text and email updates, and The Maintenance Shop is not responsible for missed texts, texts not received, missed emails, emails not received, or blocked by my service provider, or emails that go to a junk or spam folder.
2. Pricing & Payments
- I understand the cost of lawn aeration is based on lot size, not the grass area needing aeration, and pricing is as follows:
- Up to the first 5,000 square feet: $55
- Each additional 1,000 square feet: $10
- I understand the cost of overseeding is based on lot size, not the grass area needing overseeding, and pricing is as follows:
- Up to the first 5,000 square feet: $55
- Each additional 1,000 square feet: $10
- If I live outside the normal service area, as shown in the city dropdown on the lawn aeration form, a $45 trip charge will be added to the cost of the lawn aeration.
- A 3.8% fee will apply to all credit card transactions, whether in person, over the phone, or by invoice.
- If I am home during the lawn aeration, payment is due at the time of service. If I am not home, an invoice will be emailed and is due by the end of the day on the invoice date.
- If an invoice is not paid within 15 days, a $5.00 late fee will be added. After 45 days, a 50% collection fee will be applied, and the unpaid invoice will be sent to a collection agency, and a lien will be filed on the serviced property.
3. Cancellations & Non-Cancellation Fees
- I can cancel my request and understand that I should cancel my lawn aeration when the service is no longer needed.
- The ONLY way to cancel is to fill out the cancellation form using this link: Cancel My Lawn Aeration. The time of submission is automatically recorded.
- If I have not canceled and The Maintenance Shop arrives at my property, I will be charged a $30.00 non-cancellation fee.
- If the technician is turned away upon arrival for any reason, it will be considered a non-cancellation, and I will be charged the $30.00 fee.
- If the technician is turned away after equipment has been unloaded or the aeration has started, I will be charged the full cost of the service.
4. Service Execution & Access Requirements
- The Maintenance Shop's technicians will knock and/or ring the doorbell upon arrival before work begins.
- If I am not home, The Maintenance Shop will attempt to complete the service in my absence, and I give them permission to do so.
- I will remove any items from my yard that could obstruct the technician, such as toys, hoses, lawn furniture, and gardening equipment.
- I will ensure that animal feces are removed from areas needing aeration.
- I will provide clear access through gates or other entry points before the technician arrives.
- If access issues prevent the service from being completed on the first visit, The Maintenance Shop will attempt one additional visit. If the second attempt is unsuccessful, I will be charged the full service cost.
5. Responsibilities & Additional Terms
- I am responsible for any costs incurred due to misinformation on my lawn aeration form, by email, or by text, including incorrect phone numbers, emails, or addresses. The Maintenance Shop is NOT responsible for misinformation provided.
- If the technician is turned away after unloading equipment or starting work, I will be charged the full cost of the service.
- If I, as a renter, request service to a property, I am responsible for all related charges.
- The Maintenance Shop's overseeding seed will be a sun/shade mix.
- I agree that disputes regarding these terms should be handled directly with The Maintenance Shop. If I have violated these terms, I will not file complaints with the Better Business Bureau, Attorney General, social media, or review sites. Any public claims contradicting these terms may result in legal action.