The Maintenance Shop – Handyman Services

Todd was ill yesterday and spent more than half the day in the emergency room. He informed me last night that he is feeling better and is ready to go today, so we will assign him to the route he missed yesterday. I gave up trying to figure out what was wrong with “The Grinch” […]

Unfortunately, we had to let Alex go yesterday. I’ll leave it at that without going into details. With his departure, we’re back down to four technicians. However, we anticipated this, and we already have someone in training to fill his position. Additionally, our sixth machine is down for repairs, and we’ll need a technician for […]

Between 3:00 and 4:00 PM yesterday, I received texts from three customers, all upset because “no one showed up to do their blowout.” I have to say, this kind of feedback drives me crazy and is quite aggravating. We’re working until dark nearly every night to complete all our jobs. This is especially challenging when […]