The Ultimate Customer Threat
After nearly 30 years in the repair business, you hear some interesting things. Most make perfect sense. Some make you scratch your head. And every once in a while, someone says something so magnificent that you have to stop what you’re doing and wonder whether you actually heard the words correctly. Earlier this year, we […]
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After spending over $800 on Indeed since last October trying to hire experienced irrigation repair technicians, I have come to one conclusion: β οΈ Modern hiring platforms seem built around applicant volume, not actual skilled-trade verification. There is a HUGE difference between:π someone willing to workandπ someone capable of independently diagnosing, repairing, documenting, and completing real-world […]
People Are More Than Labels
Over the years, Iβve learned something that probably matters more than almost anything else in business: People are complicated. When you work with the public for nearly 30 years, you meet people from every imaginable background. Different religions. Different political beliefs. Different cultures. Different lifestyles. Different economic situations. Different histories. Some people had easy roads […]