Our Terms Of Service

General Terms Of Service:

Updated January 1, 2018

  1. The Maintenance Shop reserves the right to refuse service to anyone.
  2. Any inquiries, estimates, or work performed whether initiated in person, by our contact form, mail, text, or phone conversation are subject to these terms of service.
  3. There is a $30 trip charge if we show up to a property for an inquiry or estimate, but this charge will be discounted off the invoice if we get the job. (No exceptions)
  4. Materials costs over $100 are expected in advance before the job is started.
  5. Payment for job is due upon job completion unless other arrangements have been made.
  6. Unless prior arrangements have been made and agreed to by The Maintenance Shop, payments must be received within 15 days of the date of service or a mechanical lien will be placed on the serviced property, and additional fees will be added for late charges, handling, costs incurred, etc., and possible filing in small claims court. In addition, a late charge of $5.00 will be added every 15 days that the invoice is not paid.

 

Backflow Testing:

Updated 25 March 2018

I understand that:

  1. By filling out the backflow test request form I am requesting a backflow test at the location given on the form, and not inquiring about testing services.
  2. I can cancel my backflow test request, but must notify "The Maintenance Shop" of my cancellation by filling out the cancelation form located at this link:"Cancel My Backflow Test", and must do so at least 12 hours before The Maintenance Shop has posted, texted, or emailed they will be in my area, or face a $25 non-cancellation trip charge. Furthermore, if I have not cancelled, and The Maintenance Shop shows up at my property and I no longer want or need the service, I will be charged $25. The maximum amount I will be charged for either scenario is $25 total. I also understand the time the cancellation form is submitted is automatically recorded.
  3. I will be given at least 12 hours notice in advance of the date that the backflow test will be perfomed on my property unless it has been previously discussed with The Maintenance Shop by phone, email, or text that a lesser notification time is warranted, such as when an emergency test is required, or for convenience because The Maintenance Shop will already be in my area.
  4. To perform the backflow test, water must be running to the backflow at the time of service.
  5. The Maintenance Shop will charge me $30 for the backflow test on my property unless otherwise noted on the backflow test sign-up form.
  6. I will be charged and additional $30 if I live out of the normal service area as stated on the website and the backflow test sign-up form.
  7. If The Maintenance Shop is unable to perform the backflow test because of missing test cocks, test cocks or shut-off valves not accessible due to rocks, dirt, water, or other obstructions, or due to heavy corrosion or damage where additional damage may occur if a test is attempted, I will be notified of the condition and repair or replacement options but still charged $30 for the trip.
  8. If my backflow should fail the test The Maintenance Shop will attempt to clean my backflow and test again immediately for no additional charge.
  9. If my backflow should fail the test after attempting to clean the assembly I will be notified immediately, and repair or replacement options will be discussed with me and approved before any work is performed, but I will be charged $30 for the test.
  10. If my backflow assembly passes the test but the tester determines the device is installed incorrectly, the authority having jurisdiction will be notified, and I will be given information on how the issue can be corrected.
  11. I will make sure my backflow is accessible the day of the test by removing debris from the top or around the valve box containing the assembly, or any obstacles around an above ground backflow assembly device that could hinder performing the test.
  12. The Maintenance Shop will submit the test results on my behalf to the authority having jurisdiction and email me a copy of the test within 20 days as long as payment has been made for the service.
  13. Unless prior arrangements have been made and agreed to by The Maintenance Shop, payment for my backflow testing service must be received within 15 days of the date of service or a mechanical lien will be placed on my property, and additional fees will be added for late charges, handling, costs incurred, etc., and possible filing in small claims court. In addition, a late charge of $5.00 will be added every 15 days that the invoice is not paid.

Sprinkler System:

Sprinkler System Start-Up

Updated 18 March 2018

I understand that:

  1. "The Maintenance Shop" cannot schedule appointments for sprinkler start-ups.
  2. By filling out the sprinkler start-up form I am requesting sprinkler start-up service be performed on the property listed on the form.
  3. If I choose "Package A" on the sprinkler system start-up form, my system will be turned on and checked for immediate system leaks. I further understand that if there is a leak that warrants turning the system back off, the sprinkler technician will do so and notify me as soon as possible. I also understand I will be charged $25 for the service, whether the water is left on or not.
  4. If I choose "Package B" on the sprinkler system start-up form, "Package A" is included, plus the sprinkler technician will check heads for function and make minor adjustments if needed. I also understand that if heads are buried and do not pop up they could be missed while doing the inspection. If the sprinkler timer is available at the time of inspection, I understand that it will be programmed for spring watering only. I understand that I will be charged $40 for 1-6 zones, and $5 per additional zones for this service. I understand that the sprinkler technician will inform me if there are leaks or other issues with the valves or sprinkler timer. I further understand that I will be charged $40 for 1-6 zones, and $5 per additional zones for this service.
  5. It is up to me to contact "The Maintenance Shop" if water is not yet running at my property. If there is a system problem where water is not getting to my property, I understand I will still be charged for the service according to the package chosen, but "The Maintenance Shop" will return to my property at no charge to continue services not yet completed according to the package chosen on my form.
  6. If I am on a dual sprinkler system, such as pressurized irrigation and city water, I understand that only the pressurized irrigation system will be activated during start-up unless "The Maintenance Shop" is informed in the comment section of the sign-up form.
  7. During normal start-up procedures, The Maintenance Shop is not responsible for damages to pet cocks, valves, diaphrams, or any other parts attached to a vacuum breaker or backflow preventer, sprinkler valves, including wiring, solenoids, valve boxes, hosebibs, timer, filters, sprinkler heads, or any other part of the sprinkler system. Furthermore, I understand that The Maintenance Shop is not responsible for damages to main and drain valves through normal turning on or off procedures.
  8. I will be informed if there other repairs needed such as, but not limited to, sprinkler head or nozzle replacement, sprinkler valves, backflows, vacuum breakers, etc., and that no work will be performed on these items without my approval. I understand additional labor and material costs will be incurred.
  9. I must check the blog at http://treasurevalleyrepairs.com/blog daily if I wish to know what day "The Maintenance Shop" will arrive at my property for the sprinkler start-up.
  10. If I have checked the box for text message updates, I am responsible for any data charges that may occur from my service provider.
  11. It is my responsibility to make sure my texts are working correctly for text updates, and The Maintenance Shop is not responsible for missed texts.
  12. I will make sure that valve boxes are uncovered and easy to locate by removing grass, weeds, bark, rock, or other items.
  13. If I am not at home at the time of service, an invoice will arrive at the email address I listed when I signed up for the service.
  14. I can cancel my request, but must notify "The Maintenance Shop" of my cancellation by filling out the cancelation form located at this link:"Cancel My Sprinkler Start-Up", and must do so at least 12 hours before The Maintenance Shop has posted they will be in my area, or face a $25 non-cancellation trip charge. Furthermore, if I have not cancelled, and The Maintenance Shop shows up at my property and I no longer want or need the service, I will be charged $25. The maximum amount I will be charged for either scenario is $25 total. I also understand the time the cancellation form is submitted is automatically recorded.
  15. Payment is due at time of service if I am home during the sprinkler system start-up. Otherwise, payment is due upon receipt of the invoice in my email.
  16. Unless prior arrangements have been made and agreed to by The Maintenance Shop, payment for my sprinkler start-up service must be received within 15 days of the date of service or a mechanical lien will be placed on my property, and additional fees will be added for late charges, handling, costs incurred, etc., and possible filing in small claims court. In addition, a late charge of $5.00 will be added every 15 days that the invoice is not paid.

Sprinkler System Blowout

Updated 3 September 2018

I understand that:

  1. "The Maintenance Shop" cannot schedule appointments for sprinkler blowouts.
  2. By filling out the sprinkler blowout form I am requesting sprinkler blowout service be performed on the property listed on the form.
  3. If I have a dual sprinkler system able to run off city water or well and pressurized irrigation, I need to make sure "Dual" is checked under the "System Type" drop-down. The sprinkler blowout technician assumes that the pressurized irrigation portion is all that is used and performs the sprinkler blowout accordingly. It is my responsibility to add in the comments section of the sprinkler blowout form if the city side of the sprinkler system has been used, so it can be winterized properly. I further understand that "The Maintenance Shop" is not liable for any damage to my system if I fail to inform them on the sprinkler blowout form.
  4. I must check the blog at http://treasurevalleyrepairs.com/blog daily if I wish to know what day "The Maintenance Shop" will arrive at my property for the sprinkler blowout.
  5. If I have checked the box for text message updates, I am responsible for any data charges that may occur from my service provider.
  6. It is my responsibility to make sure my texts are working correctly for text updates, and The Maintenance Shop is not responsible for missed texts.
  7. If I am not at home at the time of the sprinkler blowout, "The Maintenance Shop" will attempt to do the sprinkler blowout in my absense.
  8. I will make sure that valve boxes are uncovered and easy to locate by removing grass, weeds, bark, rock, or other items.
  9. If I am not at home during my sprinkler blowout an invoice will arrive at the email address I listed when I signed up for the service.
  10. I am responsible for any and costs incurred for misinformation given on my sprinkler blowout form, whether it be incorrect phone number, email, or address.
  11. If no blowout port is available, and a test cock on a backflow preventer or vacuum breaker has to be used to properly blowout the system, The Maintenance Shop is not responsible for damages to such devices. Furthermore, I understand that The Maintenance Shop is not responsible for damages to main and drain valves through normal turning on or off procedures.
  12. "The Maintenance Shop" will use the utmost professionalism and experience to prevent problems or damage to my sprinkler system during a sprinkler blowout, and I will not hold them liable for damages incurred to sprinkler lines, zone valves and solenoids, wiring, valve boxes, hose bibs, timer, or any other part of the sprinkler system during a sprinkler blowout. I further understand that if the sprinkler blowout technician sees an issue with the system that could be a potential problem, he/she reserves the right not to blow out my system.
  13. If the technician finds that water is still flowing to my pressurized irrigation system he will turn off the water at the primary or main water valve located deep in the ground if such valve is available to avoid freeze damage to my secondary valve and then proceed with the blowout. If a primary valve is not available the technician will not perform the blowout, but will come back once the irrigation system to my property is no longer pressurized at no additional cost to me.
  14. I can cancel my request, but must notify "The Maintenance Shop" of my cancellation by filling out the cancellation form located at this link:" Cancel My Sprinkler Blowout", and must do so at least 12 hours before The Maintenance Shop has posted they will be in my area, or face a $25 non-cancellation trip charge. Furthermore, if I have not cancelled, and The Maintenance Shop shows up at my property and I no longer want or need the service, I will be charged $25. The maximum amount I will be charged for either scenario is $25 total. I also understand the time the cancellation form is submitted is automatically recorded.
  15. If I sign up for a sprinkler blowout after a freeze has already occurred The Maintenance Shop is not liable for any damage to my sprinkler system before or during the sprinkler blowout.
  16. I may cancel my sprinkler blowout if I feel The Maintenance Shop will not get to my system in a time frame comfortable to me, as long as it is 12 hours or more before I have been placed on a route or they arrive at my property.
  17. The Maintenance Shop has informed me of techniques to help protect my sprinkler system from freezing while waiting for a sprinkler blowout located at this link: "Help Protect My System From Freezing", and our webpage: "How To Protect My Backflow Preventer From Freezing", and that it is up to me to perform these safety measures.
  18. I understand that if my sprinkler blowout has already been completed and "The Maintenance Shop" has not been notified per #12 above, and has hooked up their equipment to my sprinkler system to do the blowout, it counts as a sprinkler blowout and I will be charged the normal price I would have been charged for the blowout.
  19. Payment is due at time of service if I am home during the sprinkler blowout. Otherwise, payment is due upon receipt of my invoice.
  20. Unless prior arrangements have been made and agreed to by The Maintenance Shop, payment for my sprinkler blowout service, trip charge, or any other items invoiced, must be received within 15 days of the date of service or a mechanical lien could be placed on my property at the discretion of The Maintenance Shop, and additional fees will be added for late charges, handling, costs incurred, etc., and possible filing in small claims court. In addition, a late charge of $5.00 will be added if my invoice is not paid within 15 days of the service date.