Someone wrote me a very long but detailed email yesterday on some ways I can improve our automated system, and found most if not all to my liking.  I will slowly get them implemented as time permits.  Not much time during the season to do it because I am lucky to get 3 hours of […]

It absolutely amazes me we still have a few here and there that do not send in a cancellation form, even after it is plainly visible in the last sentence of the confirmation email, has a big yellow cancellation button, posted in the terms of service that has to be agreed to before the form […]

Jesse will be working until noon today only because he has something he has to do later today that has been on the calendar for about two months.  He will be in Eagle this morning, and then has a few to do in Meridian near the home office and he will be done for the […]