We are getting a LOT of texts from customers with Yahoo, Hotmail, and AOL email accounts, wondering why we haven’t communicated with them. I am not happy that we are getting the riot act over the lack of communication when we have no control over crap email services. Some of those texts are not the […]

I figured out something yesterday. Not only are 99 percent of our cancellations from new customers, but about 90 percent have either a Yahoo or Hotmail email address. Since both of those email providers suck, I can guarantee that they aren’t getting our emails, and think no one has contacted them. Only the ones who […]

We are loving this weather for sprinkler blowouts. I wish it was this nice every year until blowouts are finished, but this is Idaho where consistency doesn’t exist. We had pretty decent weather last season, but there were some quick cold snaps. It didn’t actually get cold until January well after blowouts are finished. We […]