I had an interesting text conversation yesterday: Customer: “I am canceling my blowout.  I have not heard (expletive) from you, you have been in Meridian several times and even on my street and you haven’t done my blowout.  You are an (expletive, expletive, more expletive.) I am going to run your stupid  (expletive, expletive, company […]

Oops! I really messed up yesterday on the Eagle routing.  The guys were bouncing all over the place and then I realized that I had routed them numerically instead of optimized for travel.  That goof has cost a day where we need to make another appearance in Eagle and Star.  Since there aren’t that many […]

I still haven’t had time to work on the calendar because things keep coming up that require immediate handling.  Yesterday was not without problems.  Trevor hurt his knee about 8 blowouts in on his route and could barely walk so he went to the V.A. for treatment.  I haven’t been updated on his condition. Trevor […]