So, as per normal at least one time a year someone files a complaint with the Better Business Bureau against us because we sent them a non-cancellation invoice.  This is a total waste of time because the BBB has no legal jurisdiction, so no matter the outcome this person will still owe the money and […]

Yesterday went okay business-wise but have I mentioned how much I despise daylight savings time?  We like to get 20 blowouts completed per day per machine, but the later in the season it gets the harder this becomes.  Many times the guys have been doing blowouts by heavy-duty flashlight.  I personally have one that is […]

Yesterday was the day we raised our sign-up price by $10.  For the last 15 years or so I have set November 10 as the day for the increase.  This began when we started growing like a wildfire so we could hopefully slow down the new requests. I really don’t think it has worked, because […]