As y’all know, we do several thousand sprinkler blowouts each season. That’s a whole lot to handle, but somehow, we pull it off every year without missing a beat. In fact, we grow by around 500 new customers annually. There’s a reason for that — we’re good at what we do, and we’ve earned the respect of thousands of people across the valley over the years.
So it always amazes me when someone signs up three days ago and wonders why their blowout hasn’t been completed yet. Granted, now and then someone gets lucky, but most of the time that’s not how the routing gods work. Case in point — yesterday we were on Kaibab Trail Drive in Meridian. One customer signed up a month before blowouts even started, and another signed up just yesterday afternoon. The street came up in our routing software, and by sheer coincidence, the newer signup got service within 24 hours.
Meanwhile, someone who signed up three days ago called us “worthless trash,” claimed we don’t know how to run a business, and promised to tell everyone we’re a “scam.”
If we were to define scam in the modern, overused, knee-jerk sense, it might go something like this:
Scam (2025 edition):noun — A word people throw around whenever something doesn’t go exactly their way, takes longer than expected, or requires them to take personal responsibility. Example: “The restaurant didn’t have ranch dressing — total scam.”
In context, it’s that mindset where “if you don’t instantly cater to my wishes, you must be a con artist.” It’s less about deception (the real definition) and more about entitlement, impatience, or lack of understanding of how business and logistics actually work.
The real definition, of course, is:
“A fraudulent or deceptive act or operation intended to cheat someone out of money or value.”
But in today’s “everything’s a scam” culture, it’s often used to mean:
“You didn’t do what I expected, therefore you’re dishonest.”
The day went well yesterday, except for one hiccup — Challis’s route phone decided to act up. I tried fixing it remotely like I normally do, but no luck this time, which left eight stops on his route unfinished. No worries, though — I got the phone fixed, and Challis will wrap those up today.
He’s an iPhone user (poor soul), so he’s not exactly fluent in Android just yet. There’s hope, though — he’s already talking about switching to an Android for his personal phone. There may be light at the end of the tunnel after all.
Challis is currently using an old iPhone 11 because he dropped his shiny new iPhone 15 into the Atlantic Ocean while fishing. Honestly, that fits perfectly with one of my favorite jokes:
“What do you call an iPhone in the ocean? A good start!”
Here are the routes for today:
Challis with “Orange Julius” in Meridian 83646
East Star Drive North Supai Avenue North Park Crossing Avenue East Territory Street North Quenzer Way North Colbourne Way East Summerridge Drive Summercove Court East East Swindell Drive East Nakano Drive North Hawkins Avenue
Eddie with “Purple Rain” in Eagle
East Shadowwolf Drive East Shadoweagle Drive East Shadowband Street North Shadowridge Avenue North Echohawk Way East Windrose Street East Snocreek Drive South Eagle Brook Lane North Wooddale Avenue East Celia Court
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