I am wishing a big happy birthday to my wife Sheila. She’s in pretty good spirits considering the pain from just having knee surgery and having a gause bandage the size of a melon wrapped around her knee. When I was doing blowouts on my own with no help many years ago, I always took November 9 off to spend time with Sheila because she gets neglected this time of year like a hunter’s wife. Nowadays I can’t take the time off because I have to keep all my clowns in the ring, (Jesse, Brian, Bruno) and manage the 70 texts I get per hour.
A few days ago I was contacted by a sprinkler blowout competitor who felt they were the appointed ones to set me straight on several things:
- “Don’t show your stats for everyone to see. It could have a disastrous effect on the number of blowouts you receive when potential customers think you won’t be able to get to them. (Yep, that’s true. We get 3,500 requests a season now. I can’t fathom how many we would get if we took the page down.)”
- “Don’t put your cancellation link in the text reminders. If they don’t cancel when they are supposed to, you make more money when you get to their property.” (Yep, that’s true as well, but why would I not want to remind people with their busy lives that may have forgotten? And how did a competitor figure out what I put in our notification texts?)
- “I saw that your wife posted a link in Next Door with information on how to protect your system from freezing. You are affecting all of us including yourself with loss of potential income for system and backflow repairs.” (Yep, we are really hurting for business. Yep, uh huh……. Isn’t it a good thing to help your community?)
- (And last but not least) “You are too transparent and offer too much information. I read your blog.” (Uh, isn’t that basically what he was saying throughout his entire conversation? I wonder what HE is hiding……)
What are YOUR thoughts regarding this conversation? I have a good friend, David Meine, who is a competitor and has sent a LOT of work our way since he cut back, and he stores our machines across the pasture from his own during the off-season. He would NEVER say anything like that to me.
Anyway, here are the routes for today:
83646 (after doing two in the 83713 that we ran out of time for yesterday) Jesse & Mike (Trainee) With “Purple Rain”
W Marlinwood Dr
Wildwood
Nw 13th Ave
N Bryce Canyon Pl
N Anfield Ave
Nw 12th Ave
W Apple Pine St
W Ashby Dr
W Ashton Dr
N Elsinore Way
N Barron Way
W Anton St
N Alester Ave
W Black Rock Dr
W Great Basin Dr
N Bryce Canyon Ave
83646 – Brian With “Leroy”
W Plateau Creek St
W Black Butte St
W Aegean Dr
W Quintale Dr
N Predo Way
W Los Flores
W Riva Capri
W Milano Dr
W Los Flores St
N Elisha Ave
W Milano Dr
N Elmstone Ave
N Willowside Ave
N Black Walnut Way
N Sugar Maple Way
N Chestnut Hill Way
W Thornapple Dr
83646 – Bruno With “Orange Julius”
W Bacall St
W Barrymore Dr
W Valentino St
N Fox Run Way
W Cagney St
W Valentino
N Mitchum Ave
W Gable St
W Broderick Dr
N Channing Way
N Mitchum Ave
N Peppard Ave
W Archerfield St
W Ramsbrook St
W Laughton Dr
W Deer Crest Dr
N Arliss Ave
I personally appreciate the way you conduct business, it’s why I have relied on your team for the past few years!
Any update on when you guys plan on hit 83704?
Hi Greg. Thanks for the comment. We will be in the 83704 by mid week next week
Hi there, new customer here. I live in the 83642 but have not received a text notification. Just hoping you received my request form.
No worries. We have your request